I hired The Ferrell Law Firm, P.C. for a unique personal injury case against a major public venue in Houston (a David and Goliath case). I had tried calling a few other firms, but they never called me back, and The Ferrell Law Firm, P.C. had strong reviews for personal injury cases on Avvo, so I crossed my fingers and called The Ferrell Law Firm, P.C. Mr. Ferrell scheduled an appointment with me promptly and explained to me the advantages and disadvantages of my case, but ultimately he decided to take on my case not because it would necessarily have a big payout, but because he found the case interesting and knew he had a strong background to represent me. Mr. Ferrell always was up-to-date on pending and passed legislation affecting my case and made sure to file any paperwork as needed. He and Susan Shotland, an associate at his firm, were in constant contact with updates and really did an excellent job explaining complex legal issues to me. Through their extensive research, they also uncovered documents that were extremely advantageous to my case and bad for the defense. They also found the best expert in a niche field to write a report for us when it was needed to keep my case moving forward. Again, since my case was relatively small compared to larger personal injury suits, I found this level of service to be phenomenal. The Ferrell Law Firm settled my case for me and I was very satisfied with the settlement amount. I know the firm used their expertise to create realistic goals. Mr. Ferrell also always presented choices to me but explained with full reasoning why his past experience led him to believe X choice would be best. On a personal level, I also found Steve Ferrell and Susan Shotland to just be nice people to work with. They were kind, friendly people who were passionate about their work without being domineering or patronizing. I highly recommend working with the Ferrell Law Firm if you need a personal injury matter resolved.